The Ohio State University’s Office of Advancement seeks an Analytics and Performance Manager to take the lead in transforming data into actionable key insights that will positively impact our digital properties and optimize digital marketing spend.

The Analytics and Performance Manager will partner with our Advancement Marketing & Communications team to define and understand critical KPIs and support existing digital channels and new digital strategic initiatives by providing in-depth analyses and reporting that will allow the team to iteratively improve the overall customer experience and drive channel profitability. This person is responsible for collecting, analyzing, reporting, and recommending new strategies, tactics and customer segments across all of Advancement’s digital channels. Activities will also include creating marketing dashboards for key stakeholders, aggregating data from multiple sources, and developing campaign wrap-ups and recommendations.

They will perform quality assurance on site and campaign tagging and tracking to ensure clean data collection and generate user-friendly reports with clear commentary and analysis. In addition, the role will be responsible for reviewing and testing features and integrations with other tools and supporting a culture of data-driven insights.

The ideal candidate will have a strong background in digital analytics, audience segmentation, and measurement. This person will need to possess analytical and problem-solving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web and mobile analytics, financial data, and user behavior.

Beyond generating dashboards and reports (although those are important), we’re looking for someone that can quickly get to the “so what?” and make actionable recommendations on how to make things better. This person will be responsible for identifying A/B and multivariate tests, recommending improvements to site performance based on user data, digging deep into campaign performance, and generating audience insights.

What Digital Marketing & Ecommerce contributes to Cardinal Health

Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services.

Digital Marketing & Ecommerce is responsible for developing and driving digital marketing campaigns and strategies that meet and/or exceed business objectives and provide additional insight about our customers across all digital channels.

JOB OVERVIEW:

As a Ecommerce Operations Consultant, you will play a critical role in gathering and analyzing data across Cardinal Health platforms. This role will assist in our web tracking efforts, which will enable website personalization strategies that improve the customer experience, enhance customer loyalty, and increase Cardinal Health’s share of wallet.

RESPONSIBILITIES:

Translate complex business and personalization requirements and analytic needs into tagging requirements.
Ensure proper testing and monitoring in place to validate tagging requirements.
Consult with internal team and business leaders to define digital analytics reporting scope/requirements
Successfully manage numerous open, active requests simultaneously
Develop standard and ad-hoc reporting on performance of our digital marketing, web and mobile properties
Develop, maintain and automate comprehensive weekly, monthly, quarterly and annual reporting of business and site performance and build the right dashboards to track and socialize performance, utilizing web analytic tools
Consult with internal teams on how to best leverage analytics to make informed business decisions
Work with managers and team members to resolve data and reporting issues
QUALIFICATIONS:

Bachelor’s Degree preferred
3+ years of experience in Digital Analytics
Hands-on experience with web & mobile analytics metrics and tools (e.g., Adobe Analytics)
Knowledge writing tagging documentation for eCommerce websites
Knowledge with E-commerce testing and optimization strategies and tools
Must have strong analytical skills, including the ability to synthesize site and database data to understand trends and discover opportunities
Technologically savvy and up to date on industry trends/practices, providing insight and recommendations
Collaborative and able to work closely and effectively with a variety of functions and businesses

JOB SUMMARY

The Senior Marketing Analyst partners and collaborates with executive leadership to provide analytical support for strategic and critical marketing and digital activities, including campaign measurement planning, results analysis, optimization recommendations, and results communication. This role is a experienced role responsible for solving complex problems, identifying opportunities, providing insights and opinion while being viewed as a thought leader by Sr. And Executive leadership. This role will present independently to executive and Sr. Leadership.

This role will also support optimization of the organization’s websites and mobile apps. Leveraging expertise with spreadsheets, visualization tools, SQL and other database languages, quantitative techniques, and querying programs, the successful candidate will assess performance of marketing and communications campaigns, implement program tracking and testing, study customer behavior, and participate in facility and system wide problem-solving and improvement teams. The candidate must communicate clearly to explain each insight and consider its implication for helping the organization and for improving the health of communities we serve. Ultimately, through data analysis the role will help OhioHealth become more effective partnering with customers to optimize their on-going wellness.

JOB SUMMARY

The Senior Marketing Analyst partners and collaborates with executive leadership to provide analytical support for strategic and critical marketing and digital activities, including campaign measurement planning, results analysis, optimization recommendations, and results communication. This role is a experienced role responsible for solving complex problems, identifying opportunities, providing insights and opinion while being viewed as a thought leader by Sr. And Executive leadership.  This role will present independently to executive and Sr. Leadership.

This role will also support optimization of the organization’s websites and mobile apps. Leveraging expertise with spreadsheets, visualization tools, SQL and other database languages, quantitative techniques, and querying programs, the successful candidate will assess performance of marketing and communications campaigns, implement program tracking and testing, study customer behavior, and participate in facility and system wide problem-solving and improvement teams. The candidate must communicate clearly to explain each insight and consider its implication for helping the organization and for improving the health of communities we serve. Ultimately, through data analysis the role will help OhioHealth become more effective partnering with customers to optimize their on-going wellness.

MINIMUM QUALIFICATIONS

Bachelor’s degree in Computer Science, Health Information Systems, Information Technology, Industrial Engineering, Statistics, Public Health, Epidemiology, or related field is required.
Relevant work experience will be considered in lieu of degree.
Master’s degree preferred.
7+ years of experience in analytics, preferably marketing/digital analytics.
7+ years of experience with analytics reporting tools (e.g. Google Analytics, Adobe Analytics, Firebase, Data Studio).
Deep experience with data mining tools, stats packages (e.g. Excel, SQL, SAS, R, Tableau, Qlik).
Deep understanding of digital marketing channels (e.g. Paid Search, Display, Social, Email)
Strong understanding of attribution modeling
Strong understanding of Search Engine Optimization
SPECIALIZED KNOWLEDGE

Experience with large scale, high traffic websites and mobile applications.
Must be able to translate data analysis into marketing recommendations.
Previous experience working with multiple, disparate data sources including databases, data files, web based APIs and
unstructured data.
Experience using SQL, Python, and R to query data.
Experience working with and analyzing VOC data.
Understanding of Agile development processes strongly preferred.
Excellent communication, including written, verbal and presentation skills.
Comfortable working independently to achieve a successful result.
Strong project management skills.
DESIRED ATTRIBUTES

Advanced analytical skills and attention to detail
Proven ability to quickly learn new applications, processes, and procedures
Proven ability to collaborate in a team environment and exercise independent judgment
Proven ability to help others understand, interpret and use data
Proven ability to use data for effective storytelling
Excellent verbal and written communication skills
Professional image with the ability to form good partner relationships across functions
Advanced knowledge of MS Office, SQL, Epic and OhioHealth’s visual analytics tools
Strategic, intellectually curious thinker with focus on outcomes
BEHAVIORAL COMPETENCIES
Leadership Competencies

INFORMATION SECURITY

Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.

Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.
RESPONSIBILITIES AND DUTIES

15% Story Telling – Lead the presentation of results and insights to ensure clear and concise communication of recommendations that drive action.
10% Data Modeling & Prep – Pull and blend data from various sources to analyze and provide insights on the holistic view of the customer.
15% Data Governance – Works closely with Marketing and Communications teams, Information Services, and related teams – to clarify analytical needs, prioritize requests, and recommend analysis plans while executing these deliverables. Educate and empower marketing teams through training in order to leverage self-service analytics for campaign level reporting and optimization.
20% Data Analysis – Create insights for optimization and scaling of digital campaigns. Conduct cross channel media efficiency analysis, simulation & optimization. Partners with various cross-functional teams throughout the organization to help analyze online marketing strategies and make recommendations to enhance their performance.
5% Applies Advanced Analytical & Statistical Solutions – Integrate data driven attribution & marketing mix modeling insights to address marketing effectiveness & ROI.
15% Ad Hoc Report & Dashboard Creation – Lead the development of dashboards for marketing teams and other internal and external partners.
20% Marketing Campaign Tracking & Outcomes – Summarizes customer interaction with digital assets (website, app) using web analytics tool (e.g. Google Analytics). Leads development of standardized, automated, and ad-hoc reporting while working to constantly  improve existing reporting templates. Assists in site tagging including strategy, best practices across web and mobile applications.

We’re looking for a dynamic data storyteller with extensive digital experience to bolster our core Customer Insights team. While metrics, statistics and reports are important, being able to derive a meaningful story with key insights or trends is what makes this role unique. If you’re part data analyst and part business strategist, and you enjoy diving into the data yourself to find out the “Why”, you have an exciting opportunity to grow with Micro Center’s expanding Marketing team as we personalize our digital journeys. We believe you will love working at our Home Office as we have a great culture and team! We also offer a hybrid work option, but the position is located at our Home Office in Hilliard Ohio.

The Ohio State University’s Office of Advancement seeks a Analytics and Performance Manager to take the lead in transforming data into actionable key insights that will positively impact our digital properties and optimize digital marketing spend.

The Analytics and Performance Manager will partner with our Advancement Communications & Marketing team to define and understand critical KPIs and support existing digital channels and new digital strategic initiatives by providing in-depth analyses and reporting that will allow the team to iteratively improve the overall customer experience and drive channel profitability. This person is responsible for collecting, analyzing, reporting, and recommending new strategies, tactics and customer segments across all of Advancement’s digital channels. Activities will also include creating marketing dashboards for key stakeholders, aggregating data from multiple sources, and developing campaign wrap-ups and recommendations.

They will perform quality assurance on site and campaign tagging and tracking to ensure clean data collection and generate user-friendly reports with clear commentary and analysis. In addition, the role will be responsible for reviewing and testing features and integrations with other tools and supporting a culture of data-driven insights.

The ideal candidate will have a strong background in digital analytics, audience segmentation, and measurement. This person will need to possess analytical and problem-solving skills necessary for quickly developing recommendations based on the quantitative and qualitative evidence gathered via web and mobile analytics, financial data, and user behavior.

Beyond generating dashboards and reports (although those are important), we’re looking for someone that can quickly get to the “so what?” and make actionable recommendations on how to make things better. This person will be responsible for identifying A/B and multivariate tests, recommending improvements to site performance based on user data, digging deep into campaign performance, and generating audience insights.

The Ohio State University’s Office of Advancement seeks a data-driven, customer-centric leader to serve as a Senior Manager, Audience Insights and Strategy. The Senior Manager acts as the audience(s) champion for The Ohio State University within Advancement, bringing to life multiple audiences to fuel audience-centric strategies and marketing plans. Audiences include 700,000+ alumni, current donors, prospective donors, community partners and friends of the university.

Reporting to the Chief Analytics Officer over Advancement’s Business Intelligence and Data Science area, the Senior Manager oversees a team of three (two research associates and one digital analyst), delegating work to this team and being held responsible for their performance. This key role develops and synthesizes the team’s insights into frameworks that inform and drive holistic, customer-centric strategies and business decisions traversing the customer journey. Responsibilities include setting the direction and deploying the resources for an integrated audience insights and research strategy and plan that will proactively provide a comprehensive view of the market and our audiences.

The Senior Manager is responsible for leading audience research and digital analytics initiatives including but not limited to primary and secondary research, persona development, customer journey mapping, analytics and monitoring, customer and/or consumer panel management, and Voice of Customer feedback to continuously develop insights that drive customer experience improvement opportunities across online and offline channels, customer acquisition, retention, and product/service development. This position will fuel strategic decision-making with key stakeholders across Advancement to infuse audience insights that help to align content to each audience, timed to relevant moments and distributed through integrated channels.

This role operates with a high degree of independence to make decisions, solve problems, negotiate and adapt to shifting priorities. Expectations include exceptional communications and interactions with diverse personalities, genuine collaboration with colleagues across Advancement, the university and Wexner Medical Center, diplomacy, attention to detail, discretion and the ability to actively listen and advance the strategic nature and quality of discussions. The successful candidate will have an ability to deliver messages at all levels, from presenting strategy at board level to coaching teams and influencing others. They will also possess the ability to adapt quickly and lead with confidence. This position and the positions that report to it offer a flexible schedule including remote work as agreed upon with the Chief Analytics Officer.

Department:

Advancement | Audience Insights & Strategy

Position Overview:

The Ohio State University’s Office of Advancement seeks a naturally curious, creative thinker to collaborate as a Data Science Senior Analyst for Audience Insights and Strategy.  The Office of Advancement is made up of professionals in the areas of alumni engagement, fundraising, business planning and operations who work to build a community of lifelong champions who support and advocate for Ohio State.

The Senior Analyst leads the development, testing, and implementation of statistically sound customer models and other deep-dive analytical projects to acquire, engage and retain customers for Ohio State’s Office of Advancement. With customer data as a foundation, the Senior Analyst works with a wide range of business partners and functional teams to deliver dynamic, personalized customer experiences across all engagement channels using machine learning and artificial intelligence. The role synthesizes business data into powerful models and insights to drive decisions which propel the business forward. The Senior Analyst is expected to independently lead projects, identify data sources and their location, operationalize their finding and models, translate work products into meaningful guidance, and influence business partners.

This position provides mathematical and statistical expertise while mining, interpreting, and cleaning data. The Senior Analyst asks questions, connects the dots and uncovers opportunities that lie hidden within data – all with the ultimate goal of providing strategic decision support to business partners and creating business impact. The position translates ambiguous business problems into a conceptual analytical and technical architecture. The successful candidate will be adept at communicating and translating highly technical material to business partners in a clear, concise and patient manner. They will possess the savvy to bridge the gap between data science and business management as well as bridge the concepts, ideas and take-aways from one project to another.

The role reports to the Associate Director, Data Science and operates with a high degree of independence to make decisions, solve problems, negotiate, and adapt to shifting priorities. Expectations include exceptional communications and interactions with diverse personalities, genuine collaboration with colleagues across Advancement, the university and Wexner Medical Center, diplomacy, attention to detail and discretion and with the demonstrated ability to actively listen and advance the strategic nature and quality of discussions. It also offers a flexible schedule including remote work as agreed upon with the Associate Director, Data Science.

All members of Advancement are part of creating an inclusive culture that inspires and exceptionally diverse and talented team and are measured on their adherence to the following core competencies: Leadership, Continuous Improvement, teamwork and Collaboration, and Communication/Interpersonal Effectiveness.

Duties and Responsibilities:

80% – Advanced Analytics and Predictive Modeling

• Apply various ML and advanced analytics techniques to perform diverse classification or prediction tasks.
• Integrate domain knowledge into the ML solution (i.e., from an understanding of financial risk, customer journey, quality prediction, sales, marketing).
• Apply statistical analysis and visualization techniques to various data, such as hierarchical clustering, T-distributed Stochastic Neighbor Embedding (t-SNE), principal components analysis (PCA), etc.
• Test ML models, such as cross-validation, A/B testing, bias and fairness, stress-testing and continuously monitor execution and health of production ML models.
• Perform quality control and peer review to ensure that outputs meet quality standards and project requirements.
• Collaborate with ML operations (MLOps), data engineers, and IT to evaluate and implement ML deployment options.
• Create, package, and communicate analytic work (synthesis) using the appropriate medium for relevant insights, including impactful storylines, applicable data visualizations, key messages and recommendations to business partners.
• Work with business partners to create training and documentation to best optimize their experiences and encourage adoption of solutions.
• Establish best practices for ML development and production infrastructure (e.g., cloud, Spark, GPUs, containers).
• Design and create data pipelines for more efficient and repeatable data science projects.
• Guide and inspire the organization about the business potential and strategy of artificial intelligence (AI)/data science.
• Collaborate across the business to understand IT and business constraints.
• Prioritize, scope and manage data science projects and the corresponding key performance indicators (KPIs) for success.
• Create and deploy prototypes to demonstrate solutions and prove concepts, such as rapid prototypes/wireframes of applications, systems, and visualizations.
• Effectively communicate with project team members and sponsors throughout the project lifecycle (status updates, gaps/risks, roadblocks, testing outcomes, etc.).
• Generate and test hypotheses about the underlying mechanics of the business process using various quantitative methods.
• Network with domain experts to better understand the business mechanics that generated the data.

20% – Data Strategy

• Work with the Associate Director to create and implement the data strategy, department standards and best practices, and propose effective data architecture and technology infrastructure to support the work of the data science department.
• Create internal documentation for commonly used data tables and files.
• Work with department leadership to identify opportunities for external data acquisition and infrastructure expansion.
• Identify and communicate existing gaps or issues in our data.
• Discover new data sources, document them and promote reuse.
• Create systems, scripts, tools, and workbenches for repeatable, reusable, and reproducible analyses.
• Leverage comprehensive knowledge and experience with building and navigating multiple data sources, leveraging information for data integration, mapping, and analytics.
• Develop documentation and training materials to continually educate and promote existing data products and data usage among Advancement and university staff.
• Consult with business partners to understand, align, and deliver analytic work to support business objectives and priorities.
• Create, build and keep up to-date with the knowledge of literature, practices, and techniques in data science, business intelligence, and management communities, as well as continually growing knowledge and understanding related to Advancement business areas.
• Understand Advancement and university information systems and be a subject matter expert on our data and its usage.

Required Qualifications:

• Bachelor’s degree or equivalent experience.
• Four (4) years of relevant experience.
• Experience creating models or applying machine learning.
• Knowledge of and experience with using various statistical and data mining techniques, preferably leveraged in a business or marketing setting. Examples include: generalized linear model (GLM)/regression, random forest, boosting, trees, natural language processing, clustering, neural networks, graph analysis, etc.

Desired Qualifications: (We are dedicated to building a diverse and inclusive workplace and encourage you to apply even if your experience does not align perfectly)

• Bachelor’s degree in Data Science, Data Analytics, Statistics, Applied Math, Computer Science, Computer Information Systems or Management Information Systems, Marketing, Psychology or related field; or an equivalent combination of education and experience.
• Master’s degree in Statistics, Business, Computer Science, Data Science, Economics, Engineering, Mathematics or other quantitative disciplines.
• Experience in the non-profit fundraising space.
• Experience with analytics-related languages, R or Python preferred.
• Experience using SQL to create and/or pull datasets.
• Experience visualizing and presenting data for stakeholders using advanced data visualization tools like Tableau, Microsoft PowerBI, R, Python, Shiny, etc.
• Experience with cloud computing (e.g. AWS, Snowflake, Databricks, etc.) preferably with Databricks.
• Experience with distributed computing for big data, such as with Apache Spark / Databricks.
• Demonstrable expertise in digital analytics, including Google Analytics, Google Tag Manager, Twitter analytics, and/or Facebook Insights, and using digital data in data science project work. Experience with Google Data Studio and Google BigQuery.
• Experience with clustering algorithms, journey mapping, marketing attribution, or applying data science to marketing or sales problems.
• Experience migrating statistical models into production environments and/or integrating advanced analytics into production processes.
• Experience measuring or monitoring model performance for drift and business impact.
• Experience with experimental test design.

The Office of Advancement is committed to providing tools and resources for you to learn our business, proprietary databases, university-specific processes, and advancement practices.

Additional Information:

In accordance with the Disaster Preparedness and University State of Emergency Policy 6.17 this position has been designated as a standby position.

Target Salary Range: $85,000.00 to $114,000.00 annually.

How to Apply:
Please visit https://osujoblinks.com/dcl8 to find out more about Ohio State’s Office of Advancement and apply online.

Questions may be directed to Steph Mizer, Senior Manager, Talent Acquisition at mizer.43@osu.edu.

Commitment to Inclusion:

The Office of Advancement is committed to active allyship in addressing and dismantling the inequities created by systemic racism and implicit, long-held bias. We pledge to act with kindness, respect, and integrity at all times; trust ourselves and our colleagues and empower their whole identities; and hear and see our colleagues’ ideas, voices, and perspectives, acknowledging that we are better together.

You Need to Know:

Aside from the unparalleled benefits of working for The Ohio State University and working in the diverse, smart, enjoyable, and growing city of Columbus, Ohio, this opportunity will provide exceptional rewards that arise from working for an institution doing worldwide life-changing teaching and research. Learn more here:  https://hr.osu.edu/careers/.

Closing Statement:

The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, or protected veteran status.

Here at Scotts Miracle-Gro there is no such thing as a typical day.  Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.  Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. ​

The Digital Marketing Analyst will be responsible for reporting and analysis to support our growing Direct to Consumer business. This individual will have strong analytical skills who can apply those skills to strategically deliver actionable business insights to grow our online businesses.

This role is highly collaborative across analytics, performance marketing, CRM, eCommerce, IT and digital experience teams. This role will help contribute to and refine workflows while partnering with valued internal and external resources in order to get things done efficiently. You will understand the key decisions that need to be made and will provide data and the insights to make the best possible decisions at every level by working with stakeholders across the business.

Key Responsibilities:

• Create and maintain an index of reports that are used by our internal and external marketing partners to make data driven decisions
• Interpret data, analyze results using statistical techniques
  Identify, analyze, and interpret insights, trends and patterns in complex data sets
• Leverage multiple technologies and platforms to produce actionable insights related to customer behavior, mobile app performance, and our DTC business. (Adobe Analytics, Google Analytics, Hotjar, Tableau)
• Ensure web and mobile tagging is up to date and functioning as expected using automated tag validation tools (Adobe Analytics & ObservePoint)
• Support the digital experience team with data driven insights to support change
• Gather and analyze data to measure user behavior and marketing campaign performance across all SMG owned properties
  Build and maintain daily, weekly, and monthly performance presentations sharing the results of our marketing and direct to consumer (DTC) performance.
• Monitor Web analytics and identify patterns, insights and conversion optimization opportunities based on data
• Assist with the implementation of analytics platforms (Adobe, Google Analytics) on new digital properties
• Work alongside agency partners to help analyze media performance

The perfect person will have: 

• Education: Bachelor’s degree in Statistics, Mathematics, Finance, Computer Science, MIS, Business or a related field.
• Experience: Experience with Web Analytics and eCommerce/Direct To Consumer business, including 3-5 years analyzing data for an eCommerce leader, national manufacturer or CPG brand
• Experience with subscription business models a plus
• Experience building reports for cross functional teams
• Experience with all steps in the analytic process including problem definition, hypothesis development, results analysis, summarizing and presenting analytics in an executive-ready format
• Excellent analytical, written and oral communication skills
• Experience presenting reports and insights to internal stakeholders
  Easily picks up new technology; analytical problem-solver; creative thinker; strong communicator; curious

Here at ScottsMiracle-Gro, we believe providing an enriching and engaging employee experience is what sets us apart from other organizations. We recognize our employees are so much more than just their job title so we offer programs and benefits that support them in all aspects of their lives. Wondering how we do it? Below is a glimpse of our highlight reel…

• A flexible work environment provided through remote, hybrid or in-person experiences best aligned with the business needs.
• Our Live Total Health program provides you with options to align to your personal needs.  Selections range from medical, dental and vision coverage for you, your spouse/domestic partner and dependents to an outstanding wellness reimbursement program to an unbelievable 401K match (up to 7.5%) as well as a 15% discount on company stock and much more
• We know our talent is our most precious asset and your unique development contributes to our organization’s success now and in the future.  Career growth at our company is not always a ladder.  It’s much more like a rock climbing adventure.  Grow through exploration and experiences rather than a predictable linear path.
• We value the importance of family. We provide access to Maven Family Planning and up to $30,000 to accommodate for adoption, fertility and surrogacy.
• Be part of something bigger by joining one of our Employee Resource Groups focusing on diversity and inclusion, family, education and sustainability: Scotts Women’s Network, Scotts Black Employees’ Network, Scotts Veterans’ Network, Scotts Young Professionals, Scotts Pride Network (GroPride), Scotts Associates for a Greener Earth (SAGE), Scotts Family TREE and our Associate Boards.
• Join a company with a strong belief in giving back to the communities where we live and work.  We have a shared passion for service and volunteerism and believe participating in community service benefits our communities and strengthens our team.

Does this position interest you? You should apply – even if you don’t match every single requirement! We’re known as an auto glass company. That’s the focus of what we do. But beyond the glass, we’re so much more. We’ll help you build a fulfilling career and encourage you to have a life. Let us be the best place you’ll ever work.

The VAPS Senior Analyst manages all reporting and analysis for Safelite’s Value Added Products & Services Portfolio. Creating detailed financial and operational reports will give the analyst a deep understanding of our business and key KPIs.  From there, the analyst will perform ad hoc reporting and analysis to deepen our understanding of our business, our customers, and our opportunities. The Senior Analyst is a critical role in continuing to define and communicate the VAPS strategy at Safelite. This role is a key member of the team and will be involved in strategic planning and development to execute and grow the business.

The VAPS Senior Analyst has a deep attention to detail as well as a keen sense of curiosity knowing when to dig deeper to deliver insights.  Their deep financial and business acumen combined with technical ability make them uniquely positioned to deliver actionable insights.

Safelite will be unlike any place you’ve ever worked. (This won’t be just the daily grind!) You’ll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results, and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we’ll strive to give you what you need to have a happy work/life balance.

Essential Activities:

• Perform adhoc VAPS analysis (sales, customers, products, etc.) and deliver insights to drive growth in the business
• Track departmental KPIs and create daily and monthly financial and operational reporting
• Analyze reporting to identify trends and opportunities, supporting strategic planning for VAPS
• Become the data SME for VAPS – Explore and document existing data definitions and continually review methodology to improve and enhance the organizational view into VAPS
• Work cross functionally to evaluate the success of VAPS initiatives
• Update and maintain product fitment guides, analyze sales and inventory levels to identify trends and make recommendations for optimization
• Other duties assigned by management

Requirements:

• 5-7 years’ experience, Bachelor’s degree preferred
• 5+ years working in a corporate or equivalent environment
• Strong written communication and time management
• Basic mathematical skills – Ability to know how things add up in terms of time and expense
• Experience with full Office Suite, Mac OS, SQL, Snowflake and Tableau

Apply now!

We’re known as an auto glass company. That’s the focus of what we do. But we’re much more – we’re a growing and evolving service brand. And what really makes us unique is our people.  Because at our core, we’re a People Powered organization – and our people come first and our culture matters. We’ll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you’ll ever work.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are.

Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use.

Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. To learn how to join our approved agency community, contact us.

Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings. Note: Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to associates who are legally entitled.

*Estimate only, actual value will depend on benefit elections during enrollment period.

Does this position interest you? You should apply – even if you don’t match every single requirement! We’re known as an auto glass company. That’s the focus of what we do. But beyond the glass, we’re so much more. We’ll help you build a fulfilling career and encourage you to have a life. Let us be the best place you’ll ever work.

The Senior Pricing Analyst is responsible for optimization & analysis of price, promotion and value; they will partner closely with the Consumer Pricing leaders for support and direction. The role also requires cross-functional collaboration with leaders in Marketing, Finance, Legal, Sourcing, and Operations to maximize profit growth, process consistency, and performance visibility. This critical role balances strategic portfolio thinking, analytical curiosity, and a commitment to excellence in execution. This role also leads regular communications with leadership, focused on adopting new initiatives and measuring performance of the existing business operations.

Find a career. Gain a family.

Safelite will be unlike any place you’ve ever worked. (This won’t be just the daily grind!) You’ll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results, and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we’ll strive to give you what you need to have a happy work/life balance.

Essential Activities:

Work directly with the Strategic Pricing Manager to provide analysis & subject matter expertise in support of our partnerships with key stakeholders, including Digital, Marketing & Finance teams.
Daily glass price management, enhanced customer segmentation analyses and reporting.
Regular analysis & evaluation of our promotional offerings (discounts, channels, framing, etc.)
Ad hoc analysis, requests from pricing inquires and project support.

Key Skills

Communication and Influencing – Strong ability to communicate strategies, concepts, and approaches to senior leaders internally (Sales, Marketing, Finance, Operations, and Legal) along with external customers and partners.
Critical Thinking and Analytical Savvy – Adept at thinking through business challenges in real time to make strong business decisions and recommendations based on a logical approach.
Personal Drive/Get the Job Done – Willing to go the extra mile to drive problems to successful resolution. Willing to balance strategic thinking with tactical execution to drive stronger business outcomes.
Inquisitiveness/Find the Money – Looks beyond the obvious to identify opportunities and insights. Looks for unexpected ways to drive improvements to our partnerships, our profitability, and our people.

Requirements:

• Bachelor’s degree or equivalent experience.
• 3-5 years of experience in an analytical function, with focus on improving key performance indicators & measuring success; experience in pricing, promotions, and/or revenue management a plus
• Strong capabilities in business analytics, with experience or education in statistics
• Must have a willingness to help where needed and desire for continuous learning
• Direct to consumer service experience a plus
• Skilled in MS Office (Word, Excel, PowerPoint) applications; skills with SQL, Snowflake and Tableau a plus.

Apply now!

We’re known as an auto glass company. That’s the focus of what we do. But we’re much more – we’re a growing and evolving service brand. And what really makes us unique is our people.  Because at our core, we’re a People Powered organization – and our people come first and our culture matters. We’ll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you’ll ever work.

Exact Work Location(s):

OH Columbus 7400 Safelite Way

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*Estimate only, actual value will depend on benefit elections during enrollment period.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients. Click here to learn more about who we are.

Accessibility: Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process. For assistance, contact us.

Privacy: To review and consider your application, Safelite collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Applicant Privacy Policy and Terms of Use.

Agencies: Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party. To learn how to join our approved agency community, contact us.

Health and Safety: To ensure a safe working environment and protect the community at large, depending on the position, Safelite may require pre-employment screenings, including background checks and/or drug screenings. Note: Safelite will grant reasonable accommodations that do not cause an undue hardship to the business to associates who are legally entitled.